Hyland OnBase (also referred to as “OnBase by Hyland”) is an established entity in the enterprise content management (ECM) space. It’s known as one of the most comprehensive solutions on the market – but does that really mean it’s the best for your organization? Where does OnBase fall short, and is its steep cost really worth the investment? Let’s see how Laserfiche, another leading ECM solution, compares to OnBase where it matters most.
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Organizations looking to become more efficient, agile, and effective often turn to Hyland’s content management platform, OnBase, to get the job done.
Both OnBase and Laserfiche aim to serve industries with high security and compliance standards, large volumes of paperwork, and complex business needs. With features like intelligent data capture, document scanning, and process automation, both platforms can support enterprise-scale workflows.
Compare the advantages of Laserfiche’s compliant, easy-to-use software with the front-loaded, cumbersome logistics of Hyland OnBase.
OnBase is a platform built for innovation, and in many ways, it does deliver. Hyland frequently pushes the envelope with new modules that offer unique ways for users to manage their workflows.
Unfortunately, each module is locked behind an additional price tag. If OnBase isn’t your organization’s first line of business application, it can become difficult to justify the rising ROI needed to make the investment in those tools worthwhile.
As a result, the average user experience is usually fairly limited. Learning to use, customize, and optimize OnBase for your organization is also no small feat. The platform’s robustness is one of its highlights, but that means a lot of back-end work for IT departments.
In contrast, Laserfiche offers an all-in-one solution that you can easily customize to your liking. With document management, records management, compliance tools, and more all in one place, you don’t need to depend on multiple applications or service vendors to get your work done.
A steep learning curve and convoluted user experience make OnBase a difficult platform to implement across different users, teams, and departments. Many users find themselves confused when using OnBase, which can create resistance to its implementation. It can also lead to errors and bottlenecks that prevent work from getting done instead of streamlining it.
Laserfiche is built to be as straightforward and intuitive as possible, allowing you to hit the ground running when it’s time to implement your new tool. Leverage Laserfiche’s pre-built templates and out-of-the-box workflows to start building your digital ecosystem without needing to send in dozens of tech support tickets.
Laserfiche provides organizations with the right tools and capabilities for sustained success and scalable efficiency.
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Overall, OnBase may be ideal for teams looking to organize their digital ecosystem, while Laserfiche is better suited to building one from the ground up.
Hyland OnBase is known for its brand heritage, yet many users report subpar search capabilities, a steep learning curve, and costly add-ons for core functionalities. Because of these limitations, many organizations find it difficult to realize high ROI with Hyland OnBase’s ECM software.
Laserfiche offers transparent pricing, faster deployment, and a low-code platform built to empower both IT and business users. Teams can quickly find the documents they need with Laserfiche’s intuitive metadata indexing and search capabilities. With additional features like digital forms, pre-built templates, and simple customization, Laserfiche comes out on top as the most user-friendly solution.
Only Laserfiche offers unified content management, robust automation, and straightforward pricing that accelerate your digital transformation.
