Digital Transformation Insights

5 min read

What is Laserfiche? How it Works & Getting Started

Nov 4, 2024 8:30:00 AM

Technology has done wonderful things for individuals and agencies that handle a lot of paperwork. Today, options abound when it comes to selecting software platforms to digitize your documents. But to really get the most out of your switch to digital record keeping, one option stands head and shoulders above the rest: Laserfiche. This all-in-one digital document storage solution promises to revolutionize how you do work. But let’s rewind for a moment – what is Laserfiche? How can it help improve your workflows? Let’s take a closer look.

What is Laserfiche? 

Laserfiche is a platform that allows you to go paperless by digitizing all of your physical records and storing them in one secure location. It enables you to ditch your clunky filing cabinets by safely and accurately recording all of the content of your paper records so that you can edit and share them digitally.

Today’s software marketplace is flooded with document management platforms, but to really turbocharge your workplace, Laserfiche is the premier option. It’s undoubtedly the best tool for organizing vast amounts of records and is used by enterprise organizations, federal government agencies, and more.

With secure keyword searching and options to automate many archiving processes, you can be confident your digital documents are exactly where you need them to be. Scanning paper documents is a cinch with Laserfiche, allowing you to edit and transfer records remotely and collaborate with teammates and partner agencies. 

By leveraging the power of Laserfiche to replace your cache of paper documents, you will save time and free staff members to better serve your clients. 

What is Laserfiche Used For?

Laserfiche is used to transform the standard manual document process into a comprehensive digital process. By scanning paper records and transferring their content into a digital format, users are empowered to work more efficiently. 

Digital documents have enhanced capabilities, such as instant search and retrieval, seamless sharing and editing, and ironclad storage and security. But that’s just the start of it. Take a look at how Laserfiche can transform your workplace.

Enterprise Content Management (ECM)

Enterprise content management, or ECM, is the process by which your organization’s content is stored and handled. Laserfiche is an industry leader in ECM, changing the way agencies handle content by digitizing all records for quick, secure, and user-friendly access and storage. 

Need to find a document? Use Laserfiche’s metadata and keyword search features to instantly find and retrieve it. Now, editing, sharing, and accessing are a breeze. Scan old physical documents or create new documents right from your phone, tablet, or computer.

Automated Workflows

Gone are the old days of flipping through filing cabinets to pull records each time you need to fulfill a task at the office. Laserfiche streamlines the process of access and retrieval so you can spend more time on high-value and rewarding work.

With Laserfiche, automated document management takes the labor out of storing documents, managing compliance, and sending materials. Laserfiche even allows you to automate tasks. Group documents according to key features to save time on organization – authorized employees can even be alerted to any changes in the file! You can also establish deadlines for documents that prompt Laserfiche to automatically archive them, move them to a new location, or push them to a specific recipient. 

Paperless Document Management

Switching to digital documents with Laserfiche will save you time and space. But did you know that it can also dramatically improve overall workplace efficiency? 

Recently, the Town of Dover, New York, adopted Laserfiche to help out with its paper problem. The result? A backlog of building permits was scanned, automated, and organized, and the need for troves of paper files was eliminated. Searches for permitting records previously took days to fulfill; now, a simple search can be completed in mere minutes. 

The permitting process has been expedited, Freedom of Information Act (FOIA) requests no longer cause headaches for the town, and burdensome paperwork processes have been transformed into user-friendly digital tasks – all thanks to Laserfiche.

Secure Collaboration

A digital record can be retrieved anywhere and at any time. Digital documents by Laserfiche can be accessed remotely, so you and your collaborators don’t need to be in the same building to work together. 

Not only is collaboration easier with Laserfiche, but it’s also more secure. You can easily determine who may access certain files, safeguarding them from unauthorized users and ensuring that only the right personnel can retrieve, share, and edit them.

Compliance Support

A tool like Laserfiche makes compliance far more manageable. FOIA requests can be fulfilled in minutes via simple keyword searches to retrieve all pertinent documents. Laserfiche also boasts a record management toolkit that helps you stay ahead of HIPAA and other regulatory guidelines. And, with document transfer and storage encryption, you can be sure your records are held securely at all times. 

Some Laserfiche software providers, such as CDP, don’t charge for customer support, so any questions you have regarding compliance can be answered at no cost.

Who Uses Laserfiche Document Management?

Once thought of as a platform for only the largest, best-funded agencies, Laserfiche is finding incredible use in organizations of all types and sizes. Various industries rely on Laserfiche to meet their document management needs:

  • Government Agencies – Government agencies employ Laserfiche to fulfill FOIA requests, securely process and disseminate permitting applications, and improve access to municipal documents. Even state and local-level governments can leverage the power of Laserfiche to automate their workflows, drastically reducing the resources needed for document-management tasks.
  • Financial Institutions – Laserfiche allows financial institutions to meet the demands of today’s tech-savvy customers. The software also helps them protect customers’ personal and financial data, improve operational efficiency, and reduce errors.
  • Educational Organizations – ECM can be a big task for educational institutions. Laserfiche can help streamline the handling and storage of enrollment forms, academic records, permission slips, and other vital documents. This saves the organization both time and space.
  • Human Resources Professionals – Human resources professionals can be swamped by paperwork. With Laserfiche, they don’t have to be. Now, HR professionals can get and stay organized while enjoying the peace of mind that comes with Laserfiche’s premier document security safeguards.
  • Small, Medium & Enterprise Businesses – It was not long ago that only large organizations had access to Laserfiche. Now, it is accessible to agencies and businesses of all sizes. Even small businesses can leverage the software’s power to improve workflow, automate tasks, and deliver the best possible service to their customers.

How to Get Started with Laserfiche: Collaborate with CDP

Among the many software providers offering access to Laserfiche, it can be difficult to determine which one is right for your organization. CDP is a great option for those who want a custom-built software suite tailored to their agency’s unique needs.

CDP offers no-cost customer service and the ability to pick which features are right for your organization, so you only pay for what you will actually use. To find out more about what CDP can do for you, reach out to request a consultation. With Laserfiche access by CDP, you can take your agency to new heights.

Nirav Doshi
Written by Nirav Doshi

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