In recent years, many different departments have undergone digital transformation, including human resources (HR).In case you’re new to the term, digital transformation is the process of digitizing manual processes in an effort to increase productivity, improve business processes, and deliver more value to customers and stakeholders alike. By prioritizing digital transformation, organizations can bake more efficiency into their operations and put themselves in a great position to thrive for the future.
What Are the Benefits of Digital Transformation?
There’s a reason organizations are expected to pour upwards of $6.8 trillion into digital transformation between 2020 and 2023: It delivers tremendous benefits across the enterprise.
Automating Repetitive Tasks
Instead of having to do routine tasks over and over again, smart digital transformation investments can help organizations automate busywork.
Enhancing the Employee Experience
With fewer repetitive tasks on their plates, employees are able to focus on more important matters, which improves the employee experience and strengthens work culture.
Increasing Productivity
Because they don’t have to spend their time on busywork, employees can accomplish more in less time, increasing output and helping your organization get more done faster.
Improving the Bottom Line, Business Continuity, and More
Of course, the benefits of digital transformation don’t stop there. All of these advantages add up to better margins and a healthier bottom line. What’s more, digital transformation enables organizations to take a proactive stance to business continuity. For example, if a storm knocks power offline at your office but you have the right tools in place and employees can connect from home, your business can keep its proverbial doors open.
Now that you have a better understanding of how digital transformation can improve general operations, let’s zero in on what it means for HR transformation in the digital age.
HR Transformation in the Digital Age
In the past, the HR function was tasked with managing and processing an impossible amount of paperwork. By embracing digital transformation and opting to invest in purpose-built technology, HR teams can move away from paper almost entirely.
For example, instead of processing payroll by hand, the right tools can automate the entire end-to-end process. Further, HR teams will also have to spend considerably less time during the hiring and onboarding processes, because new hires can read and sign forms electronically—and even follow onboarding guides at their own pace to figure out the lay of the land.
Additionally, HR can also invest in performance management and employee engagement tools to help teams reach their full potential. By measuring performance, collecting feedback, and working to continuously improve work processes, it’s possible to cultivate a happy, healthy culture full of engaged employees who plan to stick around for the foreseeable future.
HR Digital Transformation FAQs
1. What is your timeline?
As you begin thinking about upgrading your HR function, you need to understand that transformation won’t happen overnight. You can’t just invest in any solution and expect great results. This is a process, and you need to devote adequate time and resources into perfecting it. Be patient, do your due diligence, and don’t rush into any decisions.
2. Which processes should be transformed?
Study your HR department to understand exactly how everything works. Whenever you run into a manual, repetitive process, see if there’s a way to automate it. Some processes to consider automating include recruiting and sourcing talent, employee onboarding, and employee benefits management.
3. Who should lead the charge?
Every manager knows that workers aren’t always eager to embrace change. In order for your digital transformation efforts to succeed, you need to have buy-in across the entire organization. Doing that starts with having leadership onboard. At the same time, it can’t be a top-down initiative, so you also need to have rank-and-file employees champion the cause.
4. How can I get my team on board?
It’s easy: Sell them on the promise of how new tools will make their lives easier. After all, nobody heads to the office every day excited at the prospect of doing the same menial tasks over and over again. With the right tools in place, your team won’t get frustrated over busywork and will be able to invest their energy in higher-value activities.
For more information on how CDP can help your organization accelerate its HR transformation in the digital age, give us a shout.
