CDP Blog

Kait Kluz

Recent Posts

4 min read

Digital Meets Personal: Building Stronger Credit Union Experiences in the Era of COVID & Beyond

By Kait Kluz on Jul 31, 2020 4:40:02 PM

Create a digital and in-person credit union experience that solidifies existing relationships and attracts new members.

Continue Reading
4 min read

Surprising Ways to Use eSignature That You May Not Have Considered

By Kait Kluz on Jul 9, 2020 9:02:59 AM

Learn how to get the most out of this essential digital tool to improve the member experience, reduce inefficiencies, and bolster your overall branch digitization strategy

Continue Reading
5 min read

5 Tools Every Virtual Credit Union Employee Should Be Using Right Now

By Kait Kluz on Jun 25, 2020 8:49:48 AM

In Spring 2020, when the global COVID-19 pandemic hit the United States in full force, workers throughout the organizational charts of companies across every industry took an unexpected crash course in the new virtual way of doing business. Credit unions were no exception. The pandemic has forced them to reconsider virtual credit union experiences beyond the hypothetical.

Continue Reading
4 min read

Shifting Credit Union Trends in the Era of COVID-19 — Why It’s No Longer “Business as Usual”

By Kait Kluz on Jun 17, 2020 8:15:00 AM

It’s not an exaggeration to say that the coronavirus pandemic of 2020 blindsided businesses across all industries — and around the globe. Financial institutions, including banks and credit unions, have been hit especially hard, as new home and auto loan applications have slowed drastically, customers struggle to meet financial obligations due to rampant unemployment, and traditional ways of doing business have gone sideways into a new virtual reality.

Continue Reading
3 min read

Credit Unions Post-Pandemic: 3 Lessons in Remote File Access

By Kait Kluz on Jun 10, 2020 9:15:00 AM

The impacts of COVID-19 on credit unions have been undeniable. Some financial institutions have adjusted by improving digital experiences and remote file access for employees. Others continue to hold onto paper-based processes and in-person interactions to keep their businesses afloat. In this blog, let’s review three lessons that we’ve learned since the start of the pandemic.

Continue Reading